Become a volunteer with Community Support Services of Niagara and contribute to your health and the health of your community. We have many volunteer opportunities available, so you too can contribute to a healthier community. Being a part of Community Support Services of Niagara is both fulfilling and rewarding for our volunteers.


  1. Completion of an application form which includes a personal interview, reference and police check/drivers abstract
  2. Completion of screening requirements
  3. Orientation

Fill out Volunteer Inquiry Form below, or contact Hannah Torraville, Volunteer Coordinator, by EMAIL or by phone at 905-682-3800 ext 714

CSSN Volunteer Form

Please note that all volunteer positions require a police check to be completed to ensure the safety of the clients we serve. Once the criminal check is received by our office, and you are accepted as a volunteer, the fee is reimbursed to you. If you have chosen to be a volunteer driver, we will complete a Driver’s Abstract at no cost to you. You must, however, have a valid Driver’s License and current insurance with a minimum of $1,000,000 liability. We also require three references. The entire screening process may take up to six weeks.


Which types of volunteer activity are you most interested in? Select all that apply. Descriptions and details can be found below.
Volunteer Opportunities


Which area(s) do you prefer? Select all that apply.


Click on a tab for details and service areas.

Deliver hot/frozen meals to a client’s home. Flexible scheduling and mileage reimbursement.

West Niagara & Welland/Pelham only.

URGENT NEED in Welland and Pelham areas.

Drive some of our clients to our monthly lunch. For many of our clients, this is the only social outing they have. Mileage reimbursement if you drop off and pick up only OR lunch paid for if you stay for lunch and join the fun.

URGENT NEED in St. Catharines.

Give someone a ride to a medical appointment, shopping, etc. Flexible scheduling and mileage reimbursement.

URGENT NEED in all areas.

Visit with someone, in person or by phone, to help brighten their day. Many of our clients have no family or friends and spend their days alone.

URGENT NEED in all areas.

In order to provide the various services to our clients and to coordinate our volunteers, many administrative tasks are required. Our staff work hard to ensure the clients receive the services they need and to find the volunteers needed to provide some of the services. At times, there are not enough hours in a day or hands to do it all and we are always in need of office volunteers to help out.

The following are a few of the tasks we need help with:

  • answering the phone
  • monthly billing – over 1000 invoices & envelopes to be stuffed & sealed
  • preparing client packages
  • printing and cutting of our promotional material (St. Catharines office only)
  • packaging our frozen orders (Welland & Beamsville offices only)
  • filing and more

ALWAYS NEEDED  and appreciated – all three offices.

Represents the residents of the Niagara region in determining and demanding appropriate organizational performance.

The Board serves as a link between the community and CSSN.

Monthly morning meetings at St. Catharines head office.

Three (3) year term commitment.

Interest and/or knowledge of policy governance and volunteer-based community support services.

The Wellness Supportive Living program is a partnership with the Ontario March of Dimes, The Region of Niagara, Niagara Regional Housing and Community Support Services of Niagara. The goal is to provide comprehensive support services to seniors living within four identified social housing buildings (St Catharines (2), Niagara Falls and Welland) to enhance independence and improve the overall health and well-being of these at-risk individuals. Volunteers assist the Wellness Program Coordinators with recreation and social functions.

Activities may include:

Coffee Time
Special Luncheons
Friendly Visiting/Phone Chat
Internet Cafe

Volunteers provide grocery order pickup and delivery to our clients doors.

Leaf & Snow Buddies give students and adult volunteers the opportunity to be matched with a senior, helping keep their driveway/pathway clear of snow and raking of leaves in the fall and spring.

Welland Rose Parade